Privacy Policy

Last Updated: 1/1/25

At Soled Sneaker Boutique, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit and interact with our website, services, and online store (the “Site”). By using our Site, you agree to the practices outlined in this Privacy Policy.

1. Collecting Personal Information

We collect personal information in various ways when you interact with our Site. This may include, but is not limited to:

• Account creation: When you create an account or make a purchase, we collect personal details such as your name, email address, shipping and billing address, phone number, and payment information.
• Transactions: When you make a purchase, we collect information related to your order, such as the products purchased, payment method, and shipping preferences.
• Communication: We may collect information you provide when you contact us, such as customer service inquiries or feedback forms.
• Cookies and Tracking: See section 5 below for information about cookies and how we track your behavior on the Site.

2. Sharing Personal Information

We respect your privacy and do not sell your personal information. However, we may share your data in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Site, processing payments, fulfilling orders, and providing customer support. These partners are contractually obligated to handle your data in a manner consistent with this Privacy Policy.
• Legal Compliance: We may disclose personal information if required by law, regulation, legal process, or governmental request, or to enforce our Terms of Service.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or notice on the Site if this occurs.

3. Using Personal Information

We use the personal information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including payment processing, order confirmation, and shipping.
• Customer Support: To respond to your inquiries and provide customer service.
• Improving the Site: To analyze trends and improve the functionality, performance, and content of our Site based on how you interact with it.
• Marketing Communications: With your consent, we may send promotional emails, newsletters, and other marketing communications about our products, services, or events. You can opt-out of marketing emails at any time by following the unsubscribe link in the email or contacting us directly.

4. Customers’ Rights with Regard to Their Personal Information

We are committed to providing transparency and respecting your privacy rights. Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions (e.g., if we need to retain information for legal or contractual purposes).
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the unsubscribe link or contacting us directly.
• Data Portability: You can request a transferable copy of your personal information in a structured, commonly used format.
• Withdrawal of Consent: If we process your data based on consent, you can withdraw that consent at any time.

To exercise any of your rights, please contact us at the contact information provided below.

5. Use of Cookies

Our Site uses cookies and similar tracking technologies to improve your experience and gather data on how you interact with the Site. Cookies are small text files stored on your device when you visit the Site. These cookies allow us to:

• Remember your preferences and settings.
• Analyze site traffic and user behavior.
• Personalize your experience and display relevant content and advertisements.

You can control cookie settings through your browser settings. However, disabling certain cookies may affect your ability to use some features of the Site.

For more detailed information about the types of cookies we use and how you can manage them, please review our [Cookie Policy] (if applicable).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. International Data Transfers

If you are located outside of [Your Country], please be aware that your personal information may be transferred to, stored, and processed in countries that may have different data protection laws. By using the Site, you consent to the transfer of your personal information to countries outside of your own jurisdiction.

8. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed of any changes.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Soled Sneaker Boutique
Email: web@soledsneakerboutique.com